Kayak Paddle Drip Rings - Pair

1. Warrantor and covered products
LORVIQUE GENERAL GOODS LLC, 1605 Merle Travis Highway, Beech Creek, KY 42321, United States, provides this limited warranty for the recreational paddling accessories sold directly at https://lorviquegeneralgoods.com. Contact: support@lorviquegeneralgoods.com; telephone +1 (253) 227-2945. A free written copy can also be requested by mail at the address above. This warranty applies to the original retail purchaser for personal recreational use in the United States. Reasonable evidence of purchase, such as an order number or receipt, is required; product registration is not required.

2. Coverage period and covered defects
Coverage lasts one year from the date the product is delivered to the original purchaser. It covers defects in materials or workmanship arising during normal recreational use consistent with the product instructions. All originally supplied product components are covered against such defects during this period. A valid claim submitted within the coverage period remains reviewable even if assessment finishes later. This warranty is provided without an additional charge.

3. Remedy and costs
For a covered defect, we will arrange repair without charge for covered parts and labor, provide an equivalent replacement, or refund the price actually paid for the affected product if repair or replacement is unavailable or cannot be completed within a reasonable time. We select an appropriate remedy subject to applicable law and any mandatory customer rights. Contact us before shipping an item. We pay necessary shipping to and from the customer within our U.S. service area for an accepted covered claim, using a prepaid label or arranged carrier method. We do not charge a deductible, inspection fee or restocking fee for a covered defect. A replacement is covered for the remainder of the original one-year period or any longer period required by law.

This limited warranty does not cover ordinary wear without a defect; damage caused by accidents, abuse, commercial use, incompatible installation, excessive loading, use contrary to supplied instructions, unsuitable chemicals, heat or UV exposure beyond the product’s stated intended use, or neglect where that cause produces the claimed problem. Routine salt, sand and dirt should be rinsed off with fresh water and products dried as instructed. Use beyond a stated water-resistance limit is not covered merely because a product is used near water. These exclusions do not remove coverage for an original manufacturing defect. A modification or repair may be excluded only to the extent it caused the problem. Independent service or a third-party part does not by itself void this warranty. We do not require a paid maintenance service to retain coverage.

Email support@lorviquegeneralgoods.com with the order reference, product name or SKU, delivery date if known and the problem. Include photographs or a short video only if safely obtainable on land. Stop using a failed paddle or damaged attachment; do not recreate a hazard. We acknowledge messages within 3 business days and explain the assessment and service steps. Return only after suitable instructions. Rinse where appropriate, dry completely and secure components for parcel shipping. If safe return is inappropriate, we explain another resolution. We explain any rejection and review additional evidence.

This manufacturing-defect warranty is separate from the 30-day voluntary change-of-mind return policy. A covered defect after day 30 may still qualify during the one-year coverage period. Opening packaging, reasonable inspection and proper use do not by themselves cancel defect coverage. The unused-condition requirement applies to voluntary non-quality returns. We do not disclaim implied warranties or limit mandatory remedies through this document. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nothing requires you to finish our support process before exercising an available statutory remedy.